Privacy Policy
[TEMPLATE, client to review with a legal adviser before publishing. This is a general starting template, not legal advice. Fill in the bracketed details and have it checked against your actual data practices and current Australian privacy law.]
This Privacy Policy explains how [registered business name] trading as Cash Your Car (“we”, “us”, “our”) collects, uses, holds and discloses your personal information. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information we collect
We may collect personal information you provide when you request a quote, sell a vehicle to us, or contact us, including your name, phone number, email address, location or address, and details about your vehicle. When you sell a vehicle, we may also collect information needed to complete the transaction, such as proof of identity and proof of ownership.
We may also collect limited technical information when you use our website, such as your IP address, browser type and pages visited, through cookies and similar technologies. [Confirm what analytics or tracking you actually use, for example Google Analytics, and disclose it.]
How we use your information
We use your personal information to provide quotes, arrange and complete the purchase and collection of your vehicle, communicate with you, meet our legal and record-keeping obligations, and improve our services. [Confirm whether you use information for marketing, and if so, describe it and how people can opt out.]
Disclosure of your information
We may disclose your personal information to third parties where necessary to provide our services or meet legal obligations, for example to the Department of Transport and Main Roads, payment providers, towing or transport providers, and our professional advisers. [Confirm your actual disclosures.] We do not sell your personal information.
Storage and security
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. [Describe your actual storage and security measures.]
Access and correction
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate. Contact us using the details below.
Complaints
If you have a concern about how we have handled your personal information, contact us using the details below. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
Contact us
[Registered business name] trading as Cash Your Car Phone: 0403 522 042 Email: [email protected] [Add business address and ABN.]
Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available on this page. [Add “last updated” date on publication.]
- Client action: have this reviewed by a legal adviser and completed with your real business details and data practices before publishing. Add a last-updated date. Consider whether this page should be indexed.